# End of shift

> How Operatore login follows the shifts: entry 30 minutes before, a warning before the end, a logout screen with a countdown.

Last updated: 22 October 2026. Source: https://narciso.io/en/docs/fine-turno/

The login of **Operatori** (operators) depends on the shifts scheduled in the Turnazione (shift roster) (see [Shifts](https://narciso.io/en/docs/turni/)). The Titolare (owner) and the Responsabile (manager) do not have this rule: their session does not depend on shifts.

## How the shift works

- The Operatore can log in only **during a shift**, starting **30 minutes before** it begins.
- Once in, the session lasts until the **end of the current shift**.
- With two consecutive shifts without a break the session carries on without interruption. If the second shift is at another location, when the first expires the page reloads on that location.
- The location you work on is that of the current shift.
- If the Titolare or the Responsabile cancels or moves the shift while the Operatore is connected, the session updates shortly afterwards: if a shift remains (even at another location) you continue there, otherwise the end-of-shift screen appears.

## Logging in outside a shift

Anyone who tries to log in without a shift (before the 30 minutes' notice, after the shift has ended or on rest days) sees in red:

> Non hai un turno attivo in questo momento: puoi accedere solo durante il tuo turno. (You do not have an active shift at the moment: you can log in only during your shift.)

The same message appears if the shift has been removed or was saved for another location. What to do:

1. Wait for the 30 minutes before the start of the shift.
2. If you believe you have a shift, ask the Responsabile or the Titolare to check the Turnazione: the shift must have been saved for your location.
3. If you need to log in outside a shift, the Responsabile or the Titolare must add a shift.

## Warning before the end

**Twenty minutes before** the end of the shift the window **«Il tuo turno sta per terminare»** (Your shift is about to end) appears. It states at what time the login expires and what happens afterwards:

- **logout**: «Verrai disconnesso automaticamente. Salva il lavoro in sospeso per non perderlo.» (You will be logged out automatically. Save any pending work so as not to lose it.);
- **continuing at the same location**: the login carries on without interruption;
- **moving to another location**: when it expires the page will reload on that location.

The **Ho capito** (Got it) button closes the window and you carry on working. The window appears again when 5 minutes are left and when 1 minute is left.

## The «Il tuo turno è terminato» screen

At the end of the shift the following sentence appears full screen, on a white background:

> Il tuo turno è terminato, verrai disconnesso tra **5** secondi (Your shift has ended, you will be logged out in **5** seconds)

The number goes down every second to 0. At 0 the screen flashes and you return to the login page, with the session closed.

- It cannot be cancelled or closed.
- It appears even if you do nothing: it is enough for the end time to arrive.
- Work that is not saved at the moment of logout is lost. It is best to save or close the cash desk, appointments and cards **beforehand**, as soon as the 20-minute warning appears.
- With a following shift the screen does not appear: the session renews itself.
- To get back in you need a new shift: you can log in from 30 minutes before.

## Related entries

- [Roles and permissions](https://narciso.io/en/docs/ruoli-e-permessi/)
- [Session and logging out](https://narciso.io/en/docs/sessione-e-uscita/)
- [Login problems](https://narciso.io/en/docs/problemi-di-accesso/)