# Getting started

> The steps to get going with Narciso, in the recommended order: invite code, registering the business, first login, salon data, cash desk and channels, first appointment and first payment, with a pointer to the entry that explains each step.

Last updated: 23 October 2026. Source: https://narciso.io/en/docs/primi-passi/

This page is the **shortest route** from «I don't have Narciso yet» to «I have taken my first payment». Each step points to the entry that explains it in full. The order is a suggestion: apart from registration, which comes first, the steps can be done whenever you like.

> **Note.** This page is for the **Titolare** (owner). People who work in a salon that is already registered do not need to do any of this: all they need is their own nickname and password, which the Titolare created during registration ([Adding staff during registration](https://narciso.io/en/docs/staff-iniziale/)).

## 1. Check the device

You need a **computer or tablet** with a screen of at least 13 inches held in landscape, an up-to-date browser and a stable internet connection. A phone cannot use the management system, and there is no app to install ([Device requirements](https://narciso.io/en/docs/requisiti-del-dispositivo/)).

## 2. Get the invite code

Registering a salon requires an **invite code**, which is valid for **one business only**. You request it from Narciso by writing to **about@narciso.io**, giving the name of the business and the number of locations. There is no registration without a code ([Business registration](https://narciso.io/en/docs/registrazione-attivita/)).

The **first month is free** and you only pay for the artificial intelligence credits you use; after that the subscription costs €19.99 a month + VAT ([What Narciso is](https://narciso.io/en/docs/narciso/)).

## 3. Register the business

On `app.narciso.io`, choose «Registra la tua attività» (Register your business) and follow the **three-step** procedure ([Business registration](https://narciso.io/en/docs/registrazione-attivita/)):

1. **Configura la tua Attività** (Set up your Business): VAT number, which pre-fills company name, contact details and locations, plus logo and VAT regime ([Business set-up](https://narciso.io/en/docs/configurazione-attivita/)).
2. **Palette e font** (Palette and fonts): the colours and typefaces of the brand ([Company palette and fonts](https://narciso.io/en/docs/identita-visiva/)).
3. **Aggiungi membri al tuo staff** (Add members to your staff): the accounts of the Titolare and the team members, with the access log to download as a PDF ([Adding staff during registration](https://narciso.io/en/docs/staff-iniziale/)).

Download the PDF with the credentials **straight away**: the passwords can no longer be recovered from that screen ([After registration](https://narciso.io/en/docs/dopo-la-registrazione/)). If the procedure is interrupted, steps 1 and 2 that were already confirmed can be recovered by entering the same VAT number again.

## 4. First login

Everyone signs in from **Accedi alla tua attività** (Sign in to your business) with a nickname and password ([Login page](https://narciso.io/en/docs/pagina-di-accesso/)). On first login:

- the program asks you to verify your phone number with an SMS code ([Phone verification by SMS](https://narciso.io/en/docs/verifica-del-telefono/));
- if the VAT regime has not been given, it asks once for the tax set-up ([Tax configuration](https://narciso.io/en/docs/configurazione-fiscale/)).

Then you arrive at the calendar.

## 5. Putting in the salon's data

You do not have to enter everything by hand: clients, staff and the price list can be **imported** from spreadsheets, PDFs, Word documents or photos, with a review before saving.

| What | Where |
|---|---|
| Clients | [Importing clients](https://narciso.io/en/docs/importare-clienti/) |
| Staff | [Importing staff](https://narciso.io/en/docs/importare-personale/) |
| Service price list | [Services](https://narciso.io/en/docs/servizi/) |
| Locations and working hours | [Locations map and active location](https://narciso.io/en/docs/mappa-sedi/), [Shifts](https://narciso.io/en/docs/turni/) |

## 6. Setting up the cash desk

- The **Titolare** connects the payment methods from the Cassa (cash desk): card, reader, POS networks ([Cash desk links](https://narciso.io/en/docs/collegamenti-della-cassa/), [Payments and POS](https://narciso.io/en/docs/pagamenti-e-pos/)).
- For the **electronic receipt**, the physical cash register and some POS networks, activation is done with a Narciso operator in a **free video call**, which you book from the Cassa.
- If you need a barcode reader or WhatsApp on the salon's number, you use the Narciso Hub device ([Connectable devices](https://narciso.io/en/docs/apparecchi-collegabili/)).

## 7. Connecting the clients' channels

To receive and reply to clients' messages in one place, you connect, one at a time, the channels the salon uses: WhatsApp, Instagram, Facebook, Telegram, email ([Linking channels](https://narciso.io/en/docs/collegare-i-canali/), [Comunicazioni](https://narciso.io/en/docs/comunicazioni/)). You can start with just one and add the others over time.

## 8. The first appointment and the first payment

1. You create an appointment from the calendar ([New appointment](https://narciso.io/en/docs/nuovo-appuntamento/)).
2. At the end of the service you take payment from the Cassa ([Taking payment](https://narciso.io/en/docs/incassare/)).

From here on the salon is already working with Narciso. The rest (stock, accounting, promotions, social media, graphics) is added when needed: the list is in [What Narciso is](https://narciso.io/en/docs/narciso/).

## If something goes wrong

| Situation | What to do |
|---|---|
| «Accesso Richiesto da Desktop» (Desktop access required) appears | The screen is too small or the scale is too high ([Device requirements](https://narciso.io/en/docs/requisiti-del-dispositivo/)) |
| The invite code does not work | Check that you typed it in full; if it still does not work, write to about@narciso.io ([Business registration](https://narciso.io/en/docs/registrazione-attivita/)) |
| After registration nobody can sign in | Contact support ([After registration](https://narciso.io/en/docs/dopo-la-registrazione/)) |
| I don't know where to start | Write to about@narciso.io ([Support](https://narciso.io/en/docs/assistenza/)) |

## Related entries

- [What Narciso is](https://narciso.io/en/docs/narciso/)
- [Business registration](https://narciso.io/en/docs/registrazione-attivita/)
- [Device requirements](https://narciso.io/en/docs/requisiti-del-dispositivo/)
- [Support](https://narciso.io/en/docs/assistenza/)