Documentation

Documentation

The Narciso guide: the cloud management software for barbershops, hair salons and beauty centres.

Each entry explains one part of the program: what it is for, who can use it, how to use it step by step and what to do if something goes wrong. The entries are written for people who work in a salon and show the date of the last check against the program.

Translated from the Italian guide. Narciso itself is in Italian, so the names of buttons, menus and fields are shown exactly as they appear on screen, with a translation in brackets where it helps.

Getting started.

What Narciso isNarciso is the Italian cloud management system for barbershops, hair salons and beauty centres: what it does, how it is used from the browser alone, what it costs, who runs it, and how to recognise sites and names that have nothing to do with it.Getting startedThe steps to get going with Narciso, in the recommended order: invite code, registering the business, first login, salon data, cash desk and channels, first appointment and first payment, with a pointer to the entry that explains each step.Device requirementsWhat you need to use Narciso: a computer or tablet with a screen of at least 13 inches in landscape, an up-to-date browser with cookies enabled, and a stable connection.Business registrationHow the owner registers their salon on Narciso: invite code, the three steps of the guided set-up and the final screen.SupportHow to ask for help or report a problem: the Aiuto button, quick report, contacting support, WhatsApp and email.

The chapters.

Getting started

What Narciso is, what you need to use it, how to learn it and who to ask for help.

12 entries

Access and account

Registration, login, roles, session, security and business details.

15 entries

Appointments and cash desk

Calendar, appointment cards, payments and connected devices.

13 entries

Clients, staff and locations

Client records, shifts, attendance, locations and the Secretariat.

14 entries

Accounting and stock

Cash book, payment schedule, suppliers, products, services and promotions.

16 entries

Communications

Chats with clients and suppliers: reading, writing, organising and attaching.

14 entries

Connecting the channels

WhatsApp, Instagram, Facebook, Telegram, email and certified email (PEC): how to connect them and what to do if they drop.

14 entries

Bot and automations

The assistant that answers in chat, books, reminds and sends greetings.

13 entries

Marketing and social

Showcase website, posts, editorial plan, statistics and Google profile.

11 entries

Designer and AuraStudio

The graphic editor, AI images, credits and photo tools.

14 entries

Reference

Glossary, news and information about the guide.

3 entries

Tools.

All entriesAlphabetical list of all the entries in the Narciso guide, with search.GlossaryThe words of Narciso in alphabetical order, with a short explanation and a pointer to the entry of the guide where you can find the details.What's newWhat has changed recently in the program and in the guide, from newest to oldest. The program has no version number, so the news is grouped by date.About this guideWhat this guide is, how it is organised, how up to date it is and who to write to in order to report a mistake.