Documentation
Chapters of the guide

Marketing and social

Showcase website, posts, editorial plan, statistics and Google profile.

  • Marketing and promotionsWhat Narciso offers to promote the salon (offers, discount codes, loyalty points and rewards, automatic greetings, showcase website, social media) and what it does not do (no mass-message campaigns, no statistics on offers).
  • WebsiteThe Sito web page: the editor for the location's showcase website (you draw an area and the AI creates the section), saving, buying a domain, the token costs, and what is not there yet (the website cannot be reached by clients, Blog and Ecommerce coming soon).
  • Social mediaThe Social media page: the three tabs (Piano editoriale, Scheda Google, Ad Manager), which social networks you can manage (Instagram, Facebook, TikTok, Pinterest), who can do what, how it works with several locations and which shortcuts exist.
  • Editorial planThe social post calendar and the day view: how to read them, what a post card shows, the performance flame, comments, the account card, sharing on other channels, publishing errors, publication info and deletion.
  • Connecting social accountsHow to connect Instagram, Facebook, TikTok and Pinterest from the Collegamenti button of the Piano editoriale, what each one needs, what happens right afterwards, how to reconnect and what happens to the posts when you disconnect.
  • New postHow to prepare and schedule a post: the content library, creating a piece of content (single post, carousel, video), uploading videos and AI editing, and the scheduling screen with channels, format, caption, date and time.
  • Post publishingWhat happens at the set time for a scheduled post: the check every minute, how it is published on each social network, when it succeeds, when it fails (error messages and what to do) and why a post is not edited but redone.
  • PinterestHow to connect Pinterest from Social media, how a Pin is published (a single image, title, description, board), duration and renewal of access, what you see of a Pin and how to delete it.
  • TikTokHow Narciso publishes on TikTok (videos and photos), the title and description limits, the «solo io» (only me) visibility in test mode, what «published» means, how long access lasts and what is not there.
  • Google listingThe business's Google Business listing inside Narciso: how to connect it (question-by-question procedure and enabling by support), what you can see and edit (address, phone, website, opening hours and exceptions, photos), reviews with replies, the words people search with, and what to do when the data does not load.
  • Social media statisticsWhere to see the social media figures in Narciso (post card, flame, account card, Google listing), which social networks they apply to, how often they update and what you can change from the account card.