Getting started

This page is the shortest route from «I don't have Narciso yet» to «I have taken my first payment». Each step points to the entry that explains it in full. The order is a suggestion: apart from registration, which comes first, the steps can be done whenever you like.

Contents

1. 1. Check the device
2. 2. Get the invite code
3. 3. Register the business
4. 4. First login
5. 5. Putting in the salon's data
6. 6. Setting up the cash desk
7. 7. Connecting the clients' channels
8. 8. The first appointment and the first payment
9. If something goes wrong
10. Related entries

1. Check the device#

You need a computer or tablet with a screen of at least 13 inches held in landscape, an up-to-date browser and a stable internet connection. A phone cannot use the management system, and there is no app to install (Device requirements).

2. Get the invite code#

Registering a salon requires an invite code, which is valid for one business only. You request it from Narciso by writing to [email protected], giving the name of the business and the number of locations. There is no registration without a code (Business registration).

The first month is free and you only pay for the artificial intelligence credits you use; after that the subscription costs €19.99 a month + VAT (What Narciso is).

3. Register the business#

On app.narciso.io, choose «Registra la tua attività» (Register your business) and follow the three-step procedure (Business registration):

1. Configura la tua Attività (Set up your Business): VAT number, which pre-fills company name, contact details and locations, plus logo and VAT regime (Business set-up).
2. Palette e font (Palette and fonts): the colours and typefaces of the brand (Company palette and fonts).
3. Aggiungi membri al tuo staff (Add members to your staff): the accounts of the Titolare and the team members, with the access log to download as a PDF (Adding staff during registration).

Download the PDF with the credentials straight away: the passwords can no longer be recovered from that screen (After registration). If the procedure is interrupted, steps 1 and 2 that were already confirmed can be recovered by entering the same VAT number again.

4. First login#

Everyone signs in from Accedi alla tua attività (Sign in to your business) with a nickname and password (Login page). On first login:

• the program asks you to verify your phone number with an SMS code (Phone verification by SMS);
• if the VAT regime has not been given, it asks once for the tax set-up (Tax configuration).

Then you arrive at the calendar.

5. Putting in the salon's data#

You do not have to enter everything by hand: clients, staff and the price list can be imported from spreadsheets, PDFs, Word documents or photos, with a review before saving.

6. Setting up the cash desk#

• The Titolare connects the payment methods from the Cassa (cash desk): card, reader, POS networks (Cash desk links, Payments and POS).
• For the electronic receipt, the physical cash register and some POS networks, activation is done with a Narciso operator in a free video call, which you book from the Cassa.
• If you need a barcode reader or WhatsApp on the salon's number, you use the Narciso Hub device (Connectable devices).

7. Connecting the clients' channels#

To receive and reply to clients' messages in one place, you connect, one at a time, the channels the salon uses: WhatsApp, Instagram, Facebook, Telegram, email (Linking channels, Comunicazioni). You can start with just one and add the others over time.

8. The first appointment and the first payment#

1. You create an appointment from the calendar (New appointment).
2. At the end of the service you take payment from the Cassa (Taking payment).

From here on the salon is already working with Narciso. The rest (stock, accounting, promotions, social media, graphics) is added when needed: the list is in What Narciso is.

If something goes wrong#

Related entries#

• What Narciso is
• Business registration
• Device requirements
• Support