Documentation
Chapters of the guide

Access and account

Registration, login, roles, session, security and business details.

  • Business registrationHow the owner registers their salon on Narciso: invite code, the three steps of the guided set-up and the final screen.
  • Business set-upThe first step of registration: VAT number with automatic filling of the data, logo, name, VAT regime, locations with address, contacts and social media.
  • Company palette and fontsThe second step of registration: the brand's colours and typefaces, taken from the logo and editable.
  • Adding staff during registrationThe third step of registration: creating the accounts for the owner and team members, confirming the legal consents, completing and downloading the access register.
  • After registrationThe first login after registration, what happens if the set-up is interrupted and what can be changed afterwards.
  • Login pageWhat Narciso's login page looks like, how to log in with nickname and password, what the error messages and temporary blocks mean.
  • Phone verification by SMSConfirming the phone number with a 6-digit code sent by SMS, required after nickname and password: the three screens, the messages and what to do if there are problems.
  • Tax configurationThe question about the VAT regime that appears only once at first login, if it was not already filled in during registration, and what the answer is used for.
  • Roles and permissionsThe three roles in Narciso (Titolare, Responsabile, Operatore): how to tell which one you have, what each can do, and the messages that appear when an action is restricted.
  • Session and logging outHow the working session works after login, why a person may be taken back to the login page, and how to log out of Narciso.
  • End of shiftHow Operatore login follows the shifts: entry 30 minutes before, a warning before the end, a logout screen with a countdown.
  • PasswordHow to recover a forgotten password with confirmation from WhatsApp, what to do if recovery does not start, and how the Titolare resets team members' credentials.
  • Security check for too many requestsThe «Verifica di sicurezza» (Security check) page that appears when Narciso detects too many requests in a short time: how to continue with the Continua button or with confirmation from WhatsApp.
  • Legal pagesNarciso's legal documents (terms of service, privacy, cookies, DPA and others): where to read them, which are compulsory for the owner and for staff, and how acknowledgement is renewed.
  • Login problemsWhat to do when you cannot get into Narciso or you are logged out: password, blocks, white page, SMS that does not arrive, shift ended, unsupported screens.