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TikTok (linking)

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Translated from the Italian guide. Narciso itself is in Italian, so the names of buttons, menus and fields are shown exactly as they appear on screen, with a translation in brackets where it helps.

TikTok is not a chat channel. It is used only for publishing videos (TikTok). For this reason it does not appear in the Comunicazioni grid or in the Collegamenti menu of the chat column: it is linked only from the Social Media page, with its Collegamenti button (the window has four cards: Instagram, Facebook, TikTok, Pinterest).

Contents
  1. How to link it
  2. Rules
  3. Unlinking
  4. Related entries

How to link it#

The procedure is the one common to Facebook, Instagram and WhatsApp Aziendale (Linking with login on the provider's site):

  1. Press the TikTok card. «Collega TikTok» (Link TikTok) and «Continua sulla pagina ufficiale di TikTok» (Continue on TikTok's official page) appear.
  2. In TikTok's window, log in and authorise: Narciso asks for the basic profile information and the permission to publish videos.
  3. On the «Conferma l'account TikTok» (Confirm the TikTok account) screen a single row appears with your @name. Press Continua (Continue).
  4. «Account TikTok collegato con successo» (TikTok account linked successfully) appears.

If no account is found: «Nessun account TikTok trovato.» (No TikTok account found.)

Rules#

  • If the TikTok account is already linked to another salon on Narciso: «Questo account è già collegato a un altro account Narciso. Scollegalo da lì prima di collegarlo qui.» (This account is already linked to another Narciso account. Unlink it from there before linking it here.) If it is already linked to another location of your salon, the location is added (Multiple locations and shared channels).
  • Narciso saves the access and renewal keys encrypted, together with the name, the image and the identifier of the account.
  • The TikTok link renews itself. If the renewal fails, the channel switches off: the card turns grey again and a «Ricollega TikTok» (Link TikTok again) task is created in Segreteria (Secretariat); you link it again with the procedure above (When a link breaks on its own).

Unlinking#

Scollega (Unlink) has the same confirmation screen as the other channels. The text talks about messages, but for TikTok it concerns the account and the synchronised posts (Unlinking a channel).

Related entries#

Connecting the channels