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Supplier companies

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Translated from the Italian guide. Narciso itself is in Italian, so the names of buttons, menus and fields are shown exactly as they appear on screen, with a translation in brackets where it helps.

The Aziende (Companies) tab of Suppliers is the list of companies the business buys from. Each row is a company. All roles can view it; creating, editing or deleting is reserved to the Titolare (owner) and Responsabile (manager) (an Operatore (operator) receives «Operazione riservata a Titolare o Responsabile.» (Operation reserved to the Titolare or Responsabile.) and nothing changes).

A company belongs to the location you are working in when it is created: changing location (see Locations map and active location) changes the list you see.

Contents
  1. The toolbar buttons
  2. The columns
  3. Adding a company
    1. If the VAT number had already been used
  4. Importing companies from documents
  5. Editing a company
  6. Deleting companies
  7. Common problems
  8. Related entries

The toolbar buttons#

From left to right:

Button What it does
Aggiungi (Add) (with no rows selected) Opens the menu with Importa esistenti (Import existing) and Crea da zero (Create from scratch)
Rimuovi (Remove) (with rows selected) Deletes the selected companies, after a confirmation
Ricerca (Search) Searches the list (see below)
Modifica (Edit) With a single row selected, opens the record to edit it
Esporta (Export) Excel, CSV, JSON or PDF, with the rules of Data tables
Visibilità (Visibility) Shows or hides columns

Search. The hint is «Cerca per nome, azienda...» (Search by name, company...): it searches, ignoring upper and lower case, in the company name, the phone number (ignoring spaces) and the email. It does not search in VAT number, address, category or notes.

The columns#

Column What it shows
Foto (Photo) A circle with the company's initials
Ragione Sociale (Company name) The name, in bold
Partita IVA (VAT number) The VAT number
Condizioni Pagamento (Payment terms) Free text, for example «30 giorni fine mese» (30 days end of month)
Indirizzo (Address) The registered office
Codice SDI (SDI code) The 7-character recipient code for electronic invoicing
PEC The certified email
Categoria Fornitura (Supply category) The category chosen
Sito Web (Website) The website address, as text
Giorni Pagamento Max (Max payment days) The maximum days of deferral granted; «-» if empty or zero
Metodo Accredito (Credit method) Bank transfer, PayPal and the like
Intestatario Conto (Account holder) The account holder for the credit
BIC/SWIFT The BIC code of the account
Email PayPal, Tag Revolut The credit details, if used
Attivo (Active) Yes or No
Telefono (Phone) A link that starts the call
Email A link that opens the mail
Note (Notes) The truncated text; the full text appears when you hover the mouse
Codice Fiscale (Tax code) The company's tax code
IBAN The full IBAN, not abbreviated

Each header has the «i» icon with the explanation. The columns Metodo Accredito, Email PayPal, Tag Revolut, Intestatario Conto, BIC/SWIFT, Giorni Pagamento Max and Attivo are read only: the company record has no fields to fill them in.

Adding a company#

Aggiungi ▸ Crea da zero opens the Nuova Azienda (New Company) window, in two steps: Dati Aziendali & Fisco (Company data and tax) and Sede & Accordi (Location and agreements). At the bottom there are Annulla (Cancel), Indietro (Back), Avanti (Next) and Salva (Save). Steps already passed can be reopened with a click on the bar at the top.

Step 1 — Dati Aziendali & Fisco

Field Compulsory Rules
Ragione Sociale / Nome Azienda (Company name) Yes From 2 to 100 characters
Logo / Foto Azienda (Company logo / photo) No Images only, up to 10 MB; with the Sfoglia (Browse) link you choose the file, with the X you remove it. It is uploaded after saving, converted and reduced to 800 pixels wide
Partita IVA (VAT number) Yes While you type, letters become capitals and symbols are removed. 11 digits are needed, with an optional two-letter country prefix (for example IT), and the check digit must be correct: an invented VAT number is rejected
Codice Fiscale Aziendale (Company tax code) No Up to 16 characters
Codice Destinatario SDI (SDI recipient code) No Up to 7 characters
PEC No Must be in the form of an email
Categoria / Tipo Fornitura (Supply category / type) No A list of 15 categories, from «Cosmetica & Prodotti Barba/Capelli» (Cosmetics & Beard/Hair Products) to «Altro / Fornitura Generale» (Other / General Supply)
Sito Web / Portale Ordini (Website / Order portal) No A valid web address, with «https://»

Step 2 — Sede & Accordi

Field Compulsory Rules
Telefono Principale / Centralino (Main phone / Switchboard) Yes Field with international prefix (default +39); from 6 to 15 digits
Email Aziendale / Ordini (Company / Orders email) Yes Must be in the form of an email
Sede Legale / Indirizzo (Registered office / Address) Yes From 5 to 200 characters. After 3 characters, address suggestions appear to choose with a click; you can also leave the address written by hand
Note Commerciali & Accordi (Commercial notes and agreements) No Up to 500 characters
Condizioni di Pagamento (Payment terms) Yes From 2 to 50 characters, for example «RI.BA. 30/60 gg DF»
IBAN Aziendale / Accredito (Company IBAN / Credit) No Maximum 34 characters, letters and digits only. The program does not check that the IBAN is correct

When you press Avanti or Salva the program checks the fields and shows a red notification for each one that is missing or wrong; the field turns red. If the server also rejects the data, the window stays open with everything you have written and the first error message appears.

Message Meaning
La ragione sociale è obbligatoria (The company name is compulsory) The name is missing
La partita IVA è obbligatoria / La partita IVA deve contenere 11 cifre (The VAT number is compulsory / The VAT number must contain 11 digits) VAT number missing or with a number of digits other than 11
Partita IVA non valida: cifra di controllo errata (Invalid VAT number: wrong check digit) The digits do not form a real VAT number
Il numero di telefono è obbligatorio (The phone number is compulsory) The phone is missing
L'email è obbligatoria / L'email inserita non è valida (The email is compulsory / The email entered is not valid) Email missing or badly written
L'indirizzo della sede legale è obbligatorio (The registered office address is compulsory) The address is missing
L'indirizzo deve avere almeno 5 caratteri (The address must have at least 5 characters) Address too short
Le condizioni di pagamento sono obbligatorie (The payment terms are compulsory) The terms are missing
Unique constraint violation - record already exists A company with the same VAT number already exists among the active ones

After saving, the green notification «Fornitore aggiunto» (Supplier added) appears and the company is in the list. If the company is saved but the logo does not upload, the orange warning «Contatto salvato ma errore nel caricamento foto» (Contact saved but error uploading photo) appears.

If the VAT number had already been used#

If you create a company with the VAT number of a company previously deleted in the same business, the program reactivates it instead of creating a new one: the data written replaces the old data and the orders already placed stay attached to the history.

Importing companies from documents#

Aggiungi ▸ Importa esistenti opens the guided import window, the same one described in Importing clients. Here it is used to create company records starting from company registry extracts, invoices, spreadsheets or photos of suppliers' documents: the program reads the files, shows the records before inserting them and lets you choose which to import. Importing companies is reserved to the Titolare and Responsabile.

For each company it looks for: company name, VAT number, phone, email, registered office and payment terms (compulsory), plus tax code, PEC, SDI code, website, supply category, IBAN, account holder, BIC/SWIFT and notes. A record missing one of the compulsory fields ends up among those «Da non importare» (Not to be imported), with the reason. A company with a VAT number already present among the active ones is not inserted («Esiste già un fornitore con la partita IVA …» (A supplier with VAT number … already exists)); with the VAT number of a deleted company it is reactivated. For the accepted formats see File formats and sizes.

Editing a company#

  1. Click the company's row (it turns yellow).
  2. Press Modifica: if two or more rows are selected the button disappears.
  3. Modifica Azienda (Edit Company) opens, the same as the creation window but with the data already filled in.
  4. Change what is needed and press Salva: «Fornitore aggiornato» (Supplier updated) appears.

The same window also opens from a product's suppliers column in Magazzino (Stock) (see Products), with the same role limits.

Special rules:

  • The same checks as at creation apply: if the company's address, email or payment terms are missing or too short, you cannot save until they are filled in.
  • An optional field already filled in among PEC, website, SDI code, tax code, IBAN and category cannot be emptied: if you delete it and save, the old value stays. The notes, on the other hand, can be emptied.
  • The data that the window does not show (maximum payment days, credit method, account holder, BIC, PayPal, Revolut, active) is kept as it is.
  • If a colleague saved the same company first, saving is refused with «Questo elemento è stato modificato da un altro utente mentre lo modificavi. Chiudi e riapri la scheda per vedere le modifiche, poi rifai le tue.» (This item was modified by another user while you were editing it. Close and reopen the record to see the changes, then redo yours.)
  • A new logo replaces the old one. The X next to the logo removes it from the window but does not delete it from the company.

Deleting companies#

  1. Select the companies with one click each (there is no limit).
  2. Press Rimuovi (red).
  3. The browser window «Eliminare N elementi dalla rubrica?» (Delete N items from the address book?) appears (the text says «elementi» (items) even for a single company). With Annulla nothing happens.
  4. With OK the companies are deleted one at a time and «Elementi eliminati» (Items deleted) appears.
Situation What happens
The system supplier is in the selection It is excluded. If it is the only one: «Questo fornitore è protetto e non può essere eliminato» (This supplier is protected and cannot be deleted). If there are other companies: they are deleted and «Elementi eliminati (il fornitore protetto è stato ignorato)» (Items deleted (the protected supplier was ignored)) appears
The company has orders on record Deletion succeeds anyway: the company disappears from the list but the orders already placed continue to show its name in the Order history
Error Red notification with the program's message, or «Errore durante l'eliminazione» (Error during deletion)

Deletion has no on-screen «undo», but the company can be reactivated by recreating it with the same VAT number, as described above.

Common problems#

Problem What to do
«Unique constraint violation - record already exists» An active company with that VAT number already exists, perhaps with a different name: search the list
I cannot save a change even though I only changed a note Email, address or payment terms are missing: fill them in
I deleted the website but after saving it is still there Optional fields already filled in cannot be emptied: they can only be replaced
I cannot delete a company If it is the system supplier it is protected; if the warning is «Operazione riservata…», you need the Titolare or Responsabile role
I cannot find a company when searching by VAT number The search does not look at the VAT number: search by name, phone or email

Related entries#