Program updates
Last updated:
Translated from the Italian guide. Narciso itself is in Italian, so the names of buttons, menus and fields are shown exactly as they appear on screen, with a translation in brackets where it helps.
Narciso runs in the browser, so there is nothing to install and nothing to update by hand. New features arrive on the server and show up the next time you open or reload the page.
During an update#
- The server restarts for a few seconds. The screen «Connessione momentaneamente interrotta» (Connection temporarily interrupted) appears and then everything resumes (see Internet connection).
- If a part of the program that had not been used yet fails to load because it changed in the meantime, Narciso retries by itself in the background and, if necessary, reloads the page. A form that is open and unsaved at that moment may be lost: during an update it is best to save before starting new work.
After an update#
If something behaves strangely, reload the page bypassing the browser's cache:
- Windows: Ctrl + F5;
- Mac: Cmd + Shift + R.
Alternatively, close and reopen the tab. None of these steps deletes any data.
If you work a whole day with the same tab always open, you may keep using an earlier version of the program: it is best to reload the page at least once a day, before you start.
Narciso Hub#
The Narciso Hub is updated remotely by support, with no action needed from the salon (see Connectable devices).