Locations map and active location
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Translated from the Italian guide. Narciso itself is in Italian, so the names of buttons, menus and fields are shown exactly as they appear on screen, with a translation in brackets where it helps.
A business can have several locations. The locations map shows them all on a satellite map, with today's figures, and is used for two things: changing the location you work in and switching a location on or off. The location you work in is called the active location and decides which data you see: team members, shifts, attendance and the tasks of the Secretariat are always those of the active location.
Contents
Who can use it and how to open it#
The map is reserved to Titolare (owner) and Responsabile (manager). For the Operatore (operator) the address is not clickable and the page cannot be reached: if they get there with an address typed by hand, they are taken back to the home page.
To open it, click the address of the active location, written in amber under the business name, at the top left of the side menu (see Side menu). There is no dedicated entry in the menu groups.
The page opens full screen, without the side menu and has no «Indietro» (Back) button. To leave, click the pin of the current location, which takes you back to the home page, or use the browser's "back" button.
The map#
- Background: satellite images. At first the view starts from Italy, then adjusts by itself to show all the locations; with a single location it centres on it.
- Zoom: + and − buttons, mouse wheel, double click or pinch on touch screens. There is a minimum level beyond which you cannot zoom out and a maximum zoom-in level.
- Moving: drag the map holding down the left button.
- Credits: the small circle © at the top right shows, when you hover over it, where the images come from.
- Routes: between consecutive locations, in the order in which they were created, a light blue line appears with the road distance halfway along it (for example «12,4 km»). If the routes service does not respond the map works anyway, without lines.
- Locations without a position: only the locations whose position Narciso knows appear on the map. A location without a valid address is not shown.
While loading, the page shows a grey veil. If the locations do not load, a red box «Impossibile caricare le sedi.» (Unable to load the locations.) appears at the top.
The pins#
Each location is a drop-shaped marker with the business logo inside (an «S» if there is none). The colour of the border shows the status:
| Colour | Meaning |
|---|---|
| Gold | The location you are working in |
| Dark grey | Another active location |
| Light grey and faded | Disabled location |
When you hold the mouse over the pin, it grows slightly and the location's card appears above it. The card stays open as long as the mouse is on the pin or on the card, so you can read it at leisure.
With the zoom close (from a certain level of zoom-in onwards) the pin disappears and the card stays always open, with a red dot showing the exact point of the location. A click on the card has the same effect as a click on the pin.
The location's card#
| Area | Content |
|---|---|
| Header | Status dot (green if active, grey if not), name of the location («Sede 1», «Sede 2»… (Location 1, Location 2…) if it has none) and, only for the current location, the yellow badge QUI (HERE). On the right the label Attiva (Active) or Disabilitata (Disabled) and the switch |
| Address | The address, or «—» if missing. When you hover over the line the Copia indirizzo (Copy address) icon appears: a click copies the address and the icon becomes a green tick for a moment |
| Phone, Email | The location's contact details, or «—» |
| In turno (On shift) | How many people have a shift under way right now. When you hover, the names appear, or «Nessuno in turno in questo momento» (Nobody on shift at the moment) |
| Appuntamenti (Appointments) | Today's appointments, excluding cancelled ones |
| Incasso oggi (Takings today) | The total of today's sales in euros, without cents |
The three counters are read when you open the map and do not update by themselves: to update them, reload the page.
Changing location#
Click the pin (or the card, if the zoom is close):
| Situation | What happens |
|---|---|
| It is the location you are already working in | You go back to the home page, without changing anything |
| It is another active location | «Cambio sede…» (Changing location…) appears, Narciso changes location and reloads everything: data, permissions and screens start again from the new location. At the end you arrive at the home page |
| The location is deactivated | The red box «Questa sede è disattivata: riattivala per entrarci.» (This location is deactivated: reactivate it to enter.) appears at the top and you do not enter |
| The change does not succeed | Red box with Narciso's message, or «Impossibile cambiare sede.» (Unable to change location.) |
The red box closes with the small X.
The change applies to the browser tab in which you make it: another tab already open stays in its location, while a new tab starts again from the last location chosen.
Switching a location on or off#
Only the Titolare can do it. For the others the switch is faded, the hint is «Solo il Titolare può attivare o disattivare la sede» (Only the Titolare can switch the location on or off) and the click does nothing.
What deactivating means. Whoever works in that location can no longer access it until it is reactivated. Deactivation takes effect immediately: at the next request, whoever works in that location reads «Sede non disponibile. Contattare l'amministratore.» (Location not available. Contact the administrator.)
Procedure
- Hold the mouse over the pin (or zoom in close) to make the card appear.
- Press the switch (hint «Disattiva sede» (Deactivate location) or «Attiva sede» (Activate location)).
- The confirmation window appears, «Disattivare la sede?» (Deactivate the location?) or «Riattivare la sede?» (Reactivate the location?), which explains the consequences and asks: «Inserisci la tua password per confermare.» (Enter your password to confirm.)
- Write your own password (the cursor is already in the field) and press Disattiva (Deactivate) or Riattiva (Reactivate), or Invio (Enter).
- When the operation succeeds the window closes and the switch, the label and the colour of the pin change at once.
Annulla (Cancel), a click on the dark background or closing the window while the operation is not under way leave everything as it was.
Red messages under the password field:
| Message | Meaning and what to do |
|---|---|
| «Inserisci la password.» (Enter the password.) | The field is empty |
| «Password non corretta.» (Incorrect password.) | The password is not that of the logged-in user: write it again |
| «Troppi tentativi errati. Riprova tra qualche minuto.» (Too many wrong attempts. Try again in a few minutes.) | Five errors in 15 minutes: wait and try again |
| «Non puoi disattivare la sede su cui stai lavorando: passa prima a un'altra sede.» (You cannot deactivate the location you are working in: switch to another location first.) | To deactivate the location in use, change location first |
| «Deve restare almeno una sede attiva.» (At least one location must stay active.) | The last active location cannot be deactivated |
| «Solo il Titolare può attivare o disattivare una sede.» (Only the Titolare can activate or deactivate a location.) | The user is not the Titolare |
| «Sede non trovata.» (Location not found.) | The location no longer exists: reload the page |
| «Operazione non riuscita.» (Operation failed.) | Generic error: try again |
Common problems#
| Situation | What to do |
|---|---|
| I only see some locations on the map | Locations without a position do not appear: complete the location's address |
| The route lines do not appear | The routes service did not respond: the map works anyway |
| The switch does not respond | If you are not the Titolare, that is intended |
| The counters do not change | They are read when the map opens: reload the page |
| I cannot get back to Narciso | Click the pin of the current location (gold border, card with «QUI») |