AI credits

AI credits (also called tokens) are the «currency» of Narciso's artificial intelligence. They are bought separately: the first trial month is free for the whole program, but AI credits are paid for anyway (What Narciso is).

Contents

1. What they are used for
2. Whose balance it is
3. Seeing the balance
4. Prices
5. Topping up step by step
6. Where the expense appears
7. What to do if...
8. Related entries

What they are used for#

The other AI functions do not use these credits (Tools with artificial intelligence).

Whose balance it is#

The balance is personal: each user (Titolare (owner), Responsabile (manager), Operatore (operator)) has their own balance, the same in the editor, in the showcase website and on the Ricarica page, and does not share it with colleagues. There are no free starting credits: a new user starts at 0 and cannot generate until they top up. Each team member therefore tops up for themselves.

Seeing the balance#

In the Designer, click the circle with your photo or initials at the top right: a box opens with the business name (or La tua attività (Your business)), the user's name (or Utente (User)), the balance (N crediti) and the Ricarica (Top up) button. The balance updates after every successful generation.

The management program's Ricarica page (address /ricarica, with no menu entry) shows "Saldo attuale … token" (Current balance … tokens) and three packages: Base (100), Consigliato (Recommended) (500), Pro (1000). You also get there from the showcase website when the tokens are not enough. The price is the same as in the editor's box; the page calls them «token», the editor «crediti».

Prices#

Base price €0.10 per credit (excluding VAT), VAT 22%. Volume discounts: from 500 credits −10%, from 1,000 −20%, from 2,500 −30%. Minimum purchase 10 credits, maximum 50,000 per order. You pay by card, in euros, on a secure Stripe page.

┌────────────────┬──────────┬────────────────┬─────────────────────┐
│ Package        │ Discount │ Price with VAT │ Images (30 credits) │
├────────────────┼──────────┼────────────────┼─────────────────────┤
│ 100 Crediti    │ —        │ €12.20         │ about 3             │
│ 500 Crediti    │ −10%     │ €54.90         │ 16                  │
│ 1.000 Crediti  │ −20%     │ €97.60         │ 33                  │
│ 2.500 Crediti  │ −30%     │ €213.50        │ 83                  │
└────────────────┴──────────┴────────────────┴─────────────────────┘

Prices as at 23 Oct 2026. With a custom amount the same calculation applies: for example 10 credits cost €1.22 with VAT.

Topping up step by step#

1. Open Ricarica from the profile box (it also opens by itself when the credits are not enough to generate).
2. In the Ricarica Crediti AI (Top up AI credits) window (at the top Saldo attuale: N crediti (Current balance: N credits)) choose a package (1.000 Crediti is preselected) or Importo personalizzato (Custom amount): − and + change it by 100, the +250, +500, +1000, +2500 keys under Rapidi: (Quick:), numeric field from 100 to 50,000.
3. Check the summary: Crediti selezionati (Credits selected), Imponibile (Taxable amount), Sconto volume (x%) (Volume discount (x%)), IVA (22%) (VAT (22%)), Totale (Total).
4. Press Paga con Stripe • €X (Pay with Stripe • €X). A separate window opens with the payment page; if the browser blocks it, it opens in a new tab.
5. In the editor Pagamento in corso su Stripe — Completa la transazione nella finestra aperta. Il saldo verrà aggiornato automaticamente. (Payment in progress on Stripe — Complete the transaction in the open window. The balance will be updated automatically.) appears, with package, credits and total. Riapri finestra (Reopen window) reopens the payment page; Annulla (Cancel) goes back to the package choice.
6. When payment succeeds the page shows Pagamento Completato! (Payment Completed!) and closes by itself.
7. The editor shows Ricarica completata — Accreditati +N crediti sul tuo account. (Top-up completed — +N credits added to your account.) with the Nuovo saldo (New balance). Press Chiudi (Close).
8. If you cancel on the payment page: Pagamento Annullato — Nessun addebito è stato effettuato. (Payment Cancelled — No charge has been made.)

The program checks the payment every 2 seconds for 4 minutes, and as soon as the Stripe page is closed. Credits are added only once even if the payment is checked several times.

Where the expense appears#

Every paid top-up appears in Contabilità ▸ Prima nota (Accounting ▸ Cash book) (Cash book) as an outgoing of type Ricarica token, with the description Ricarica: <package> (for example Ricarica: 500 Crediti AI), method Carta (Card), assigned to the business's system supplier. Top-ups that were not completed do not appear. If Stripe refunds or disputes a payment, the row stays with the corresponding status and the corresponding credits are removed from the balance, which can fall below zero until you top up.

In the editor there is no list of usage (generations with credits deducted) nor the date of the last movement: top-ups are checked in Prima nota.

What to do if...#

Related entries#

• Images with artificial intelligence
• Tools with artificial intelligence
• Website
• Cash book